Organiser Agreement

Last updated: 22 April 2026. Version 1.0 (draft, pending legal review).

Draft notice. This agreement is a working draft prepared for review by qualified legal counsel. It is published here for transparency to prospective organisers. The final executed version may differ.

1. Parties and scope

1.1 This Organiser Agreement (the "Agreement") is entered into between Sommly Ltd, a company registered in England and Wales under company number 17121707 with its registered office at 45 Church Road, Tiptree, Colchester, Essex, CO5 0SU ("Sommly", "we", "us"), and the person or legal entity that creates or operates an organiser account on the Sommly platform (the "Organiser", "you").

1.2 The Agreement governs the Organiser's use of the Sommly platform at sommly.co.uk and any associated services (together, the "Platform") for the purpose of listing, promoting, and selling tickets to events (the "Services").

1.3 Sommly operates the Platform as an intermediary. The contract for the supply of each event is formed between the Organiser and the ticket buyer. Sommly is not a party to that contract.

2. Definitions

  • Buyer means a person who purchases a ticket through the Platform.
  • Booking Fee means the fee charged to the Buyer by Sommly for facilitating the transaction, currently set at 2.5% of the ticket price.
  • Chargeback means any reversal of a card or other payment made by a Buyer, including but not limited to disputes raised with the Buyer's card issuer or bank.
  • Connected Account means the Mollie Connect account the Organiser authorises Sommly to interact with for the purpose of receiving payments.
  • Event means any event, class, tasting, experience, or activity listed by the Organiser on the Platform.
  • Platform Fee means the application fee deducted by Sommly from each transaction, currently approximately 2% of the ticket price.

3. Eligibility and account

3.1 To use the Services, the Organiser must be at least 18 years of age and, where acting on behalf of a legal entity, must be authorised to bind that entity to this Agreement.

3.2 The Organiser must provide accurate, complete, and current information about itself, its business, and its events, and must keep this information up to date.

3.3 Sommly may verify the identity of the Organiser and the information provided before or after activation of the account. Publication of events and receipt of payments may be conditional on the completion of verification steps, including the connection of a valid Connected Account.

3.4 The Organiser is responsible for maintaining the security of its account credentials and for all activity that takes place through its account.

4. Organiser warranties

The Organiser warrants, represents, and undertakes on a continuing basis that:

  1. it is legally entitled to operate the business described on its Sommly profile and to list and sell tickets to each Event;
  2. all information supplied to Sommly about the Organiser, its business, its venues, and its Events is true, accurate, and not misleading;
  3. each Event listed is a genuine event which the Organiser intends to hold on the date and at the location specified;
  4. it holds all licences, permits, consents, and authorisations required to operate its business and to hold each Event, including without limitation any premises or personal alcohol licences, food safety registrations, and health and safety certifications;
  5. it complies with all applicable laws and regulations, including consumer protection law, data protection law, and any industry-specific requirements relating to the sale of alcohol;
  6. it holds adequate public liability insurance and any other insurance reasonably required for the safe conduct of its Events;
  7. its use of the Platform does not infringe the intellectual property rights, privacy rights, or other rights of any third party; and
  8. it will not use the Platform to list fraudulent Events, to deceive Buyers, to launder funds, or for any unlawful purpose.

5. Listings, content, and accuracy

5.1 The Organiser is solely responsible for the content of its Event listings, including descriptions, images, pricing, dates, and venue details.

5.2 The Organiser must update listings promptly if any detail changes, including cancellation, postponement, or change of venue.

5.3 Sommly may, at its sole discretion, edit, moderate, or remove any listing that it reasonably considers to be inaccurate, misleading, unlawful, offensive, or otherwise in breach of this Agreement.

6. Payments, fees, and payouts

6.1 Payments from Buyers are processed by Mollie B.V. through the Organiser's Connected Account. The Organiser is the merchant of record for each Event ticket sale.

6.2 Sommly deducts the Platform Fee from each transaction at the point of payment. The Organiser receives the ticket price less the Platform Fee and less any fees charged by Mollie.

6.3 The Booking Fee is charged to the Buyer and retained by Sommly. The Booking Fee is shown to the Buyer before purchase and is non-refundable except where the Event is cancelled by the Organiser or where the Buyer is otherwise entitled to a refund under law or under the Sommly Buyer Protection policy.

6.4 The Organiser is responsible for accounting for and remitting any VAT or other taxes arising on its ticket sales.

6.5 Sommly does not hold the Organiser's payout balance. Payouts from the Connected Account are controlled by Mollie and are subject to Mollie's own user agreement, holding periods, and rolling reserve policies.

7. Refunds, cancellations, and Chargebacks

7.1 The Organiser is responsible for handling refund requests from Buyers in accordance with applicable consumer law and the Organiser's own refund policy, which must be clearly communicated at the point of sale.

7.2 If an Event is cancelled, postponed, or materially altered by the Organiser, the Organiser will issue full refunds to affected Buyers of the ticket price within fourteen (14) days of the cancellation, postponement, or material alteration.

7.3 The Organiser bears full financial responsibility for any Chargeback or refund arising in connection with an Event, including any associated fees. Where Sommly incurs a cost as a result of a Chargeback or refund caused by the Organiser's conduct or non-performance, the Organiser will reimburse Sommly on demand.

8. Buyer Protection

8.1 Sommly operates a goodwill Buyer Protection policy, the current terms of which are published at sommly.co.uk/buyer-protection. Under that policy, Sommly may, at its discretion, refund a Buyer where an Event does not take place or where the Organiser becomes uncontactable.

8.2 Where Sommly makes a payment to a Buyer under the Buyer Protection policy as a result of the Organiser's breach of this Agreement, the Organiser will reimburse Sommly in full on demand.

9. Indemnity

9.1 The Organiser will indemnify and hold Sommly, its directors, employees, and agents harmless from and against all losses, liabilities, claims, damages, costs, and expenses (including reasonable legal costs) arising out of or in connection with:

  1. any breach by the Organiser of this Agreement, including any breach of the warranties in clause 4;
  2. any act, omission, negligence, or wilful misconduct of the Organiser or its personnel in connection with an Event;
  3. any claim by a Buyer arising from the non-delivery, cancellation, or deficient performance of an Event;
  4. any Chargeback, fine, or penalty imposed by Mollie, a card scheme, or a regulator in connection with the Organiser's account or Events; and
  5. any third-party claim, including a claim by a public authority, relating to the Organiser's business, its licences, or its compliance with law.

10. Suspension and termination

10.1 Sommly may, at its sole discretion and without prior notice, suspend the Organiser's account, unpublish Events, or withhold the release of any funds held by Sommly where it has a reasonable belief that:

  1. the Organiser is in breach of this Agreement;
  2. the Organiser has provided false or misleading information;
  3. the Organiser's use of the Platform creates a material risk of loss to Sommly, to Buyers, or to Mollie; or
  4. continuation of the account would expose Sommly to legal or regulatory risk.

10.2 Either party may terminate this Agreement at any time for convenience on thirty (30) days' written notice. Sommly may terminate immediately for any material breach or for any matter set out in clause 10.1.

10.3 Termination does not affect the parties' rights or obligations that have accrued before the effective date of termination, nor the continuing effect of clauses which by their nature survive termination (including, without limitation, clauses 4, 7, 8, 9, 12, and 14).

11. Intellectual property and licence

11.1 The Organiser retains ownership of the content it submits to the Platform, including text, images, and other materials.

11.2 The Organiser grants Sommly a worldwide, royalty-free, non-exclusive licence to host, display, reproduce, and distribute that content for the purpose of operating, promoting, and marketing the Platform and the Organiser's Events. This licence continues for as long as the content remains on the Platform and for a reasonable period thereafter for archival and operational purposes.

12. Data protection

12.1 Each party will comply with its obligations under applicable data protection law, including the UK General Data Protection Regulation and the Data Protection Act 2018.

12.2 In respect of personal data of Buyers collected through the Platform, Sommly and the Organiser are each independent data controllers for their own respective purposes. The Organiser may use personal data received through the Platform solely for the purpose of fulfilling the ticket purchase, managing attendance, and performing any obligation directly arising from the Event. Any other use, including direct marketing, requires a lawful basis established by the Organiser.

13. Liability

13.1 Nothing in this Agreement limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability which cannot be excluded or limited by applicable law.

13.2 Subject to clause 13.1, Sommly's total aggregate liability to the Organiser under or in connection with this Agreement, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the greater of (a) the total Platform Fees received by Sommly from the Organiser in the twelve (12) months immediately preceding the event giving rise to the claim, and (b) one hundred pounds sterling (£100).

13.3 Subject to clause 13.1, Sommly will not be liable for any loss of profits, loss of revenue, loss of business, loss of goodwill, loss of anticipated savings, or any indirect, special, or consequential loss.

13.4 The Organiser's indemnity under clause 9 is not subject to the limitations in this clause 13.

14. Confidentiality

14.1 Each party will keep confidential any non-public information received from the other in connection with this Agreement and will use it only for the purposes of performing this Agreement. This clause does not apply to information which is already in the public domain, which a party is required to disclose by law, or which a party can demonstrate was already in its possession without an obligation of confidence.

15. Changes to this Agreement

15.1 Sommly may amend this Agreement from time to time. Material amendments will be notified to the Organiser by email or through the Platform and will take effect on the date stated in the notice, which will be no earlier than fourteen (14) days after the date of notification.

15.2 Continued use of the Platform after the effective date of an amendment constitutes acceptance of the amended Agreement. If the Organiser does not accept an amendment, its sole remedy is to terminate this Agreement in accordance with clause 10.2.

16. General

16.1 Assignment. The Organiser may not assign or transfer any of its rights or obligations under this Agreement without the prior written consent of Sommly. Sommly may assign this Agreement in connection with a reorganisation, sale, or other transfer of its business.

16.2 No partnership. Nothing in this Agreement creates a partnership, joint venture, agency, or employment relationship between the parties.

16.3 Third parties. A person who is not a party to this Agreement has no rights under the Contracts (Rights of Third Parties) Act 1999.

16.4 Entire agreement. This Agreement, together with any document expressly incorporated by reference, constitutes the entire agreement between the parties in relation to its subject matter and supersedes any prior understanding or representation.

16.5 Severability. If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16.6 Governing law and jurisdiction. This Agreement is governed by the laws of England and Wales. The parties submit to the exclusive jurisdiction of the courts of England and Wales.

17. Contact

Questions about this Agreement should be sent to [email protected].

Sommly Ltd, 45 Church Road, Tiptree, Colchester, Essex, CO5 0SU.
Company No. 17121707. Registered in England and Wales.